Effective date: August 9, 2026
Overview
Shawnee Tree Services respects your privacy. This policy explains what information we collect when you use shawneetreeservices.com, contact us by phone or text, or submit an estimate request, and how we use and share that information.
Information we collect
We may collect information you choose to provide, including:
- Your name and phone number
- Your city or ZIP code
- The tree service you are interested in
- Details you share during a call, text conversation, or estimate request
When you use the site or contact our phone number, service providers may also process basic technical or call data, such as your IP address, browser information, phone number, and the date, time, and duration of a call.
How we use information
We use information to:
- Respond to questions and estimate requests
- Send service-related updates and responses
- Arrange estimates and tree service work
- Operate, protect, and improve the website and phone service
- Meet legal and regulatory requirements
Text messaging
Shawnee Tree Services sends text message updates and responses to tree service customers about services offered at shawneetreeservices.com. We use the information you provide to send and respond to these mobile messages.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; that information will not be shared with any third parties, except with service providers that help deliver the messaging service.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.
How we share information
We do not sell your personal information. We may share only the information needed for the following purposes:
- Phone and messaging services: CallRail, phone companies, mobile carriers, and messaging providers may process information to track, route, and deliver calls and text messages.
- Estimate requests: Resend processes contact-form information to deliver your request by email.
- Tree service work: Contact and job details may be shared with the local tree service crew that handles estimates and performs the work.
- Website operations: Vercel and Cloudflare may process technical information to host, secure, and deliver the site.
- Legal requirements: We may disclose information when required by law or when reasonably necessary to protect people, property, or our services.
Data retention
We keep personal information only as long as reasonably necessary to respond to your request, coordinate service, maintain business records, and meet legal requirements. Our service providers may retain information under their own policies and legal obligations.
Your choices
You may ask us to correct or delete personal information we hold about you, subject to records we must keep for legal or legitimate business reasons. You can also choose not to submit the website form and contact us by phone instead.
Contact us
For privacy questions or requests, email info@shawneetreeservices.com or use our contact page.